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Arsenal Football Club career site
Commercial · Highbury House

Partner Experience and Operations Executive

In this exciting and fast-paced role, you'll be across important operational processes in the delivery of contractual rights for club partners and attracting new business.

The Role

We are looking for a dedicated Partner Experience and Operations Executive to join our Partnerships and Ventures team. You will play an integral role in delivering best-in-class partnerships that support both our club and partner objectives.

You’ll support contractual rights delivery, the attraction of new business, the delivery of matchday event experiences and provide administrative support across the Partnerships and Ventures team.

Please note: this role is required to work on matchdays and events to assist in varied duties. Notice will be provided in the form of a matchday rota.

Who we are

We are one of the most famous clubs in world football, with a rich heritage and history of success – read more about our history, here.

Beyond that, we are passionate about our local community and, behind the scenes, we have a wide variety of opportunities and career paths for all. We have a very defined purpose: to act for a winning team, culture and community. We achieve this by ensuring we are courageous in the pursuit of progress, we champion our community and each other, and that we do the right thing (even when no one is looking).


Your day-to-day

  • Oversee partnership matchday operations - you’ll manage the Partnerships ticketing, hospitality and parking inventory for home fixtures, ensuring world-class experiences and operational support for our partners. You will also collate partnerships matchday activation information and communicate to relevant internal departments, as well as supporting on-site matchday delivery as Partnerships Matchday Operations Lead on a rota basis

  • Manage matchday programme ad schedule - you'll be a key contact for internal teams and external bodies (e.g. Premier League, The FA and UEFA) regarding contractual matchday programme advertising

  • Coordinate signed merchandise - you will be across the seasonal allocation and distribution of signed merchandise for current and prospective partners and various internal departments

  • Monitor on-site branding and advertising - you'll manage LED submissions, running orders and checks before each Emirates Stadium matchday and you will also update digital and static branding placements such as our press conference and media backdrops

  • Deliver events and experiences - you will assist with the planning and delivery of partner-related events and experiences

  • Assist with partner onboarding - you'll support onboarding processes and advise on logistics throughout their lifecycle 

  • Provide finance and administrative support - you will assist with administrative tasks such as the processing of invoices, purchase orders, tracking partner payments and scheduling team meetings


    • What we are looking for

  • Experience in a similar role - you have thrived in a similar operational role in the sports industry, football is desirable but not essential

  • Proven planning and organisational skills - you're proud of your multitasking and prioritisation skills and remain composed under pressure

  • Excellent attention to detail - you have an excellent eye for detail, ensuring a high level of confidentiality and accountability

  • Highly motivated and proactive - you consistently take responsibility for your work and proactively identify opportunities to go above and beyond

  • Trusted ambassador - you recognise your responsibility as a representative of our club and maintain exceptional standards of professional behaviour towards colleagues, partners and the wider public

  • Excellent communication skills - you can collaborate with a diverse range of stakeholders and articulate yourself clearly both verbally and in writing

  •  Flexible approach - you're able to undertake frequent work outside of normal business hours, including weekends, public holidays and evenings, with possible occasional international travel and you can also travel to and work at our club's various sites



    • Why choose us

    At Arsenal, we want everyone to feel a sense of trust and belonging, so we are proud of both our club values and also what we offer to our employees. As one of our Gunners, you will receive:

    • An exciting reward and recognition scheme
    • Generous holiday allowance which increases with your length of service
    • Great internal learning and development programmes
    • A flexible hybrid working model
    • Priority access to apply for match tickets
    • A competitive health and wellbeing benefits package
    • A leading Employee Assistance Programme
    • Great discounts with some of our Partners


    Arsenal for Everyone

    Arsenal for Everyone is our commitment to promoting and embracing equality, diversity and inclusion, so that everyone connected to the club feels like they belong to the same Arsenal family. We believe that diversity of background, skills and experience drives our success on and off the pitch. 


    Disability Confident Leader

    We are a Disability Confident Leader. We actively welcome and encourage applications from people with disabilities and long-term health conditions. If you need disability-related adjustments to the recruitment process, please indicate this in your application.

    If you are likely to meet the definition of being a ‘disabled person’ according to the Equality Act 2010, you may be eligible to apply for an interview via the Disability Confident Scheme - please indicate this in your application form below. The information you share with us about your health or disability will not be used in recruitment decisions.


    Our Commitment to Safeguarding

    We are committed to ensuring that our environments for children, young people and adults at risk remain safe and inclusive. We therefore require successful candidates to complete a DBS check and other essential background checks prior to starting their employment. Depending on the responsibilities of the role, a DBS will be either a basic, standard, or enhanced check.


    Application Closing Date - Monday 19th May 2025

    Please note: we reserve the right to close the position early if application volumes are particularly high. We encourage you to get your application in sooner rather than later.

    Good luck!


    Business areas
    Commercial
    Role
    Events Management
    Locations
    Highbury House
    Commercial · Highbury House

    Partner Experience and Operations Executive

    In this exciting and fast-paced role, you'll be across important operational processes in the delivery of contractual rights for club partners and attracting new business.

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