The Role

We are looking for a Retail Marketing Manager to play a crucial role in the delivery of our annual retail marketing plan to drive growth across ecommerce and stores. This is a fast-paced dynamic position responsible for launching multiple campaigns per season, alongside sustaining always-on activity across owned, paid and earned media to hit ambitious targets.

In this exciting role, you and your two direct reports will collaborate with our Senior Retail Marketing Manager and support the planning and execution of kit launches and additional high-profile product launches and you'll be empowered to deliver meaningful moments that resonate with supporters and customers alike; offering a best-in-class experience both online and in store. 

Who we are

We are one of the most famous clubs in world football, with a rich heritage and history of success – read more about our history, here.

Beyond that, we are passionate about our local community and, behind the scenes, we have a wide variety of opportunities and career paths for all. We have a very defined purpose: to act for a winning team, culture and community. We achieve this by ensuring we are courageous in the pursuit of progress, we champion our community and each other, and that we do the right thing (even when no one is looking).

Your day-to-day

• Deliver our annual retail marketing plan - you'll partner with our Senior Retail Marketing Manager to deliver against ambitious annual growth targets and support the development of wider retail marketing strategies and you will manage day-to-day budgets, tracking and optimising spend
• Lead on all retail marketing executions - you will relish the opportunity to drive all end-to-end retail marketing executions across owned and operated, paid and earned media channels to boost ecommerce and stores sales on a day-to-day basis
  
• Play a vital role in critical product launches - you'll support the planning and lead on execution of Adidas kit launches as well as other high-profile product launches throughout the season
  
• Collaborate with colleagues across our club - you will create thorough marketing plans for key product drops across launch and sustain phases in collaboration with our wider Marketing and Retail teams, uniting with colleagues across Social, Paid Media, Data and Insights, Creative Studio, Product, Ecommerce and Stores to ensure retail products are showing up consistently and frequently across the online and store ecosystem 
  
• Provide impactful reporting - you'll diligently produce detailed, timely and accurate reports of campaigns, leveraging data and insights, and you will feed into weekly trade analysis and lead on trade related marketing actions
  
• Champion our supporters - you will take pride in overseeing our in-store marketing approach to drive footfall and spend, and you'll passionately build and uphold an expert understanding of our supporter segments, uncovering innovative ways to serve them across the matchday and non-matchday retail experience
  
• Partner with internal and external stakeholders - you'll work closely with retail stakeholders to shape monthly plans and prioritise key messaging for supporters across all channels and you will project manage external agencies, as well as act as the day-to-day marketing contact with external retail partners such as Adidas
  
• Inspire and mentor direct reports - you will proactively manage and mentor a Senior Retail Marketing Executive and a Retail Marketing Executive

What we are looking for

• Background in retail marketing - you're equipped with experience in retail marketing and are able to demonstrate proven results
  
• Knowledge of retail business and consumer fashion - you are well versed in the dynamics of retail and the nuances of rolling out marketing plans in the consumer fashion landscape
  
• Performance marketing experience - you've previously applied your expertise across a variety of channels including email, social and paid media
  
• Inspiring leader - you thrive when you're mentoring and managing direct reports, prioritising their growth and development whilst pulling the team towards a common goal
  
• History of managing external partners - you've successfully managed agencies and internal creative teams to deliver outstanding work
• Exceptional communicator - you pride yourself on your effective interpersonal and relationship building skills
• Collaborative mindset - you're passionate about teamwork with a winning work ethic and you eagerly seek out opportunities to collaborate with a range of colleagues
• Superior organisational skills - you can easily manage multiple projects and stakeholders concurrently and you excel in a fast-paced environment
• Ambitious and motivated approach - you're a natural go-getter who has the desire and drive to innovate and move our club forward 
  

Why choose us

At Arsenal, we want everyone to feel a sense of trust and belonging, so we are proud of both our club values and also what we offer to our employees. As one of our Gunners, you will receive:

• An exciting reward and recognition scheme
• Generous holiday allowance which increases with your length of service
• Great internal learning and development programmes
• A flexible hybrid working model
• Priority access to apply for match tickets
• A competitive health and wellbeing benefits package
• A leading Employee Assistance Programme
• Great discounts with some of our Partners

Arsenal for Everyone

Arsenal for Everyone is our commitment to promoting and embracing equality, diversity and inclusion, so that everyone connected to the club feels like they belong to the same Arsenal family. We believe that diversity of background, skills and experience drives our success on and off the pitch. 

Disability Confident Leader

We are a Disability Confident Leader. We actively welcome and encourage applications from people with disabilities and long-term health conditions. If you need disability-related adjustments to the recruitment process, please indicate this in your application.

If you are likely to meet the definition of being a ‘disabled person’ according to the Equality Act 2010, you may be eligible to apply for an interview via the Disability Confident Scheme - please indicate this in your application form below. The information you share with us about your health or disability will not be used in recruitment decisions.

Our Commitment to Safeguarding

We are committed to ensuring that our environments for children, young people and adults at risk remain safe and inclusive. We therefore require successful candidates to complete a DBS check and other essential background checks prior to starting their employment. Depending on the responsibilities of the role, a DBS will be either a basic, standard, or enhanced check.

Application Closing Date - Friday 20th June 2025

Please note: we reserve the right to close the position early if application volumes are particularly high. We encourage you to get your application in sooner rather than later.

Good luck!