The Role

We are looking for a Senior Media Services Engineer to support our Senior Media Services Manager by maintaining and optimising our media infrastructure as well as providing mentoring and guidance to our Engineers.

You will be responsible for ensuring the seamless delivery of matchday and non-matchday content, playing a crucial role in troubleshooting live event production and working with our broadcast and media systems to ensure content distribution to various platforms.

In this role you will be required to provide your technical expertise across matchdays, evenings, weekends, and public holidays as per our club’s fixture schedule. 

Who we are

We are one of the most famous clubs in world football, with a rich heritage and history of success – read more about our history, here.

Beyond that, we are passionate about our local community and, behind the scenes, we have a wide variety of opportunities and career paths for all. We have a very defined purpose: to act for a winning team, culture and community. We achieve this by ensuring we are courageous in the pursuit of progress, we champion our community and each other, and that we do the right thing (even when no one is looking).

Your day-to-day

• Mentor and support our teams - you will proudly deliver guidance and technical support to our Media Services Engineers, providing best practice and troubleshooting guides to enhance the team’s knowledge as well as develop system management skills

• Act as a technical lead - you’ll attentively ensure seamless integration across various platforms, managing our media infrastructure and workflows with the ability to lead on resolving complex issues, minimising downtime and ensuring alternative solutions are implemented efficiently
• Maintain equipment standards - you will manage all media equipment across our TV studio, post-production suites and recording facilities, ensuring all is maintained to a high standard as well as collaborating with venders and service providers to maintain and upgrade our technology
• Improve and optimise our systems - you’ll oversee and strive for improvements in our digital video workflows, media asset management and live streaming services
• Oversee matchdays and live events - you will provide on-site support during matchdays and events, overseeing end-to-end delivery of content, satellite feeds and media contribution formats, ensuring high-quality feeds for supporters, broadcasters, and third-party platforms whilst actively managing troubleshoot technical issues
• Manage our systems and infrastructure - you’ll take a lead on the installation, configuration and commissioning of new media equipment and software solutions, working alongside our IT teams to ensure the security and stability of all media systems

What we are looking for

• Background in a similar technical role - you have a deep level of experience in media technology, broadcast engineering or digital video workflows
• Technical expertise - you confidently possess strong knowledge of broadcast video formats, encoding standards and transmission protocols as well as hands-on experience with live streaming, digital video workflows, and content delivery networks (CDNs)
• Best-in-class system knowledge - you're well versed in working with media assets management systems and non-linear editing (NLE) software (Adobe Premiere Pro desired) and you have an understanding of IP-based video contribution, networking principles, and cloud-based media workflows
• A natural resolver - you have a problem-solving mindset with strong analytical skills to diagnose and resolve technical issues as well as a proven background handling real-time troubleshooting for encoders, playout systems and media automation tools in a live production environment
• Dynamic communicator - you are confident in communicating technical issues to non-technical stakeholders
• Courageous mentor and team player - you have the ability to take the lead to guide and support junior Engineers with a collaborative approach for a cross-functional team whilst working closely with senior management
• Proactive mindset - you are passionate in emerging broadcast and media technologies with the ability to anticipate issues and take pre-emptive action to minimise disruption
• Exceptional organisational skills and attention to detail - you back your ability to work under pressure whilst maintaining high standards of quality and accuracy, being able to deliver projects under tight deadlines and within budget

Why choose us

At Arsenal, we want everyone to feel a sense of trust and belonging, so we are proud of both our club values and also what we offer to our employees. As one of our Gunners, you will receive:

• An exciting reward and recognition scheme
• Generous holiday allowance which increases with your length of service
• Great internal learning and development programmes
• A flexible hybrid working model
• Priority access to apply for match tickets
• A competitive health and wellbeing benefits package
• A leading Employee Assistance Programme
• Great discounts with some of our Partners

Arsenal for Everyone

Arsenal for Everyone is our commitment to promoting and embracing equality, diversity and inclusion, so that everyone connected to the club feels like they belong to the same Arsenal family. We believe that diversity of background, skills and experience drives our success on and off the pitch. 

Disability Confident Leader

We are a Disability Confident Leader. We actively welcome and encourage applications from people with disabilities and long-term health conditions. If you need disability-related adjustments to the recruitment process, please indicate this in your application.

If you are likely to meet the definition of being a ‘disabled person’ according to the Equality Act 2010, you may be eligible to apply for an interview via the Disability Confident Scheme - please indicate this in your application form below. The information you share with us about your health or disability will not be used in recruitment decisions.

Our Commitment to Safeguarding

We are committed to ensuring that our environments for children, young people and adults at risk remain safe and inclusive. We therefore require successful candidates to complete a DBS check and other essential background checks prior to starting their employment. Depending on the responsibilities of the role, a DBS will be either a basic, standard, or enhanced check.

Application Closing Date - Thursday 3rd April 2025

Please note: we reserve the right to close the position early if application volumes are particularly high. We encourage you to get your application in sooner rather than later.

Good luck!